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Elite Safety
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COVID 19 Update for our Hotels

We have been closely monitoring the COVID-19 situation and are following guidelines from the NHRA (National Health Regulatory Authority), Bahrain.

We understand there are many concerns during this time and wish to assure our guests that the safety & well-being of our guests and teams are of paramount importance to us

“Elite Salamatik” program has been initiated in all our Hotels keeping in view enhanced hygiene and safety of our Guest and teams, broadly covering the following.

Cars and Public Areas

  • Hotel cars are disinfected before and after each use
  • Temperature screening is conducted at all key entry points and sanitizers are available at guest contact points.
  • Guests are requested to fill in health declaration forms.
  • Hand sanitizers are available for guests to use.
  • All incoming luggage and parcels are disinfected prior to being carried into the hotel.
  • Guests entering the hotel will pass through a personal sanitization tunnel.
  • Our check-in and check-out procedures ensure minimal contact, and guests are encouraged to make contactless payments. Key cards, cash, etc. are sanitized using UV chambers.
  • All public washroom facilities are equipped with anti-germicidal soap.
  • Bathrooms are cleaned with hospital grade disinfectant, especially high touch points which are disinfected frequently.
  • Temporary closure of swimming pools, Gym's and Spa’s based on government regulations.
  • All public areas and staff areas are frequently disinfected.
  • Social distancing norms have been applied in public areas and elevators; elevator buttons are covered with film which is changed frequently.

Guestrooms

  • Guestrooms are disinfected after each check-out
  • We have enhanced hotel’s daily linen disinfection process that sanitises laundry hygienically with stringent measures
  • All our teams are trained on hygiene and sanitation protocols by health experts including waste disposal
  • Remote controls in rooms are covered with film which is changed upon check-out.
  • All our teams are equipped with Personal Protective Equipment (PPE), practice strict personal hygiene and safety precautions at work and stay at home if they are unwell

Food and Beverage

  • Except In Room Dining, all other restaurants and bar’s and banquet facilities remain closed as per government regulations.
  • Kitchen teams use PPE while preparing food and follow strict hygiene standards.
  • Enhanced sanitization of the kitchen areas and equipment is carried out
  • In Room Dining teams are trained in contactless food delivery and removal.
  • In Room Dining teams are trained in the use of PPE for safety and hygiene
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